Return Policy

Return Policy

Online Small Items

Sale is final once delivery is made and buyer has accepted item.  

Misrepresentation (Size & Condition)

  • If item is misrepresented by seller, the buyer will call ShopTerris.com for return instructions.
  • ShopTerri’s.com will reimburse buyer for shipping of the misrepresented item.
  • Buyer will ship item to ShopTerri’s.com corporate location.
  • ShopTerri’s.com will act as arbitrator to evaluate the misrepresented item.
  • Original purchase price will be credited back to buyer.

If Item is Not Wanted

  • Contact ShopTerri’s.com and we will send you return address of seller.
  • Ship item(s) back to seller at buyers cost.
  • Buyer will incur the sellers original shipping cost which will be deducted from the buyers credit card.
  • All remaining money will be credited back to buyers credit card.

**ShopTerris.com is not responsible for items damaged during shipping process. Buyer is responsible for insuring the value of the item(s) being shipped.

Online Large Items

Larger item can be picked up at store or can be delivered by local trucking company. The sale is considered final once the item is picked up by buyer or delivered to buyer by local trucking company. Sale becomes final once Acceptance Checklist is signed.

Misrepresentation (Size & Condition)

  • If item is misrepresented, buyer will refuse item upon delivery.
  • Buyer will be credited back purchase price and buyer will not incur shipping cost after the misrepresentation claim is verified.

If Item is Not Wanted

  • Purchase price will be refunded to buyer less the cost of shipping.
  • **Upon signing of Acceptance Checklist, Sale is final.
  • **Large items shipped between interstate lines are final sales.

In-Store Return Policy

All sales are final but we will listen if there is a problem. Consign Dept. handles ALL customer returns only by email at consign@shopterris.com!

The Consign Dept. will handle all returns by either consigning the item at 80% back to the customer or Consign department will mail check.