My Story by
Terri Bowersock
Once upon a time a third grader stared at the alphabet
chart, trying to figure out what the letters meant.
What I remember most about school was red-pen markings
all over my papers with remarks like, "poor work,"
"lazy," and "did you read your homework?"
I was afraid to give people something I'd written
because they would assume I was dumb. My fifth-grade
teacher used to play pool on my head and said I was
“dumb as a cue ball.”
So they took me to a specialist and the diagnosis
was dyslexia. What's that? The left side of our brains
– the side that organizes letters and numbers
in sequence - misfires when we try to recall how to
spell a word, read or do math. My mother tried hard
to help me learn, but actually I coped by relying
on my outgoing personality (and cheating on spelling
tests). I'd also tap into my intuition, and what today
is called “universal knowledge.” Somehow
I made it through school!!
Then it was time to fill out my first job application.
I got halfway through and realized I could not fill
it out, so I snuck out of the interview room. I called
my dad in Kansas (Mom and I moved to Phoenix, Ariz.,
after my parents divorced). I said, "Dad, I don't
know what to do. I can't get a job." He replied,
"Come out and visit me and I'll help you."
During the visit with my dad, I found my future! I
met two ladies who owned a store called “The
Clearing House” that sold stuff for other people.
I thought to myself, "I can do that!" So
I went home and drew up my business plan. I mean,
I literally "drew" my plan using colored
pencils and crayons. I called Mom and said, "We're
going to be rich!" She replied, "Oh no,
now what?" I explained that we were going to
sell gently used furnishings. She said, "You
mean we're going to be Sanford & Son?" I
replied, "No… well, I don't know for sure.
I just know I can do this." So in 1979, we borrowed
$2,000 from my grandmother and with my mom's living
room furniture and my childhood bedroom set, we started
Terri's Home Store, and eventually built it nationwide.
So, how did we do it? Well, I got really good at
marketing and advertising. I noticed no one had ever
put used furniture on TV; used cars were frequently
advertised, so why not furniture? So I did just that.
Within months of our TV-ad debut, we doubled our business.
Mom was a pro at selling and decorating, so we were
a great team. Unfortunately, in 1986 she met a charismatic
man named Taw Benderly, and we began to have trouble.
She told me to either buy her out or let her buy me
out. I ended up buying her out and continued the business
on my own.
Now on my own, I set out to nearby Arizona State
University (ASU) to learn to spell and read. Very
quickly I told them, "You don't teach this in
a way that makes it easy for dyslexics to understand."
I then set out to develop a right-brain phonic mapping
book. Within a year I had completed my book, called
"The Spelling Map," which has won many awards
and is used in schools all over the country. Now,
with better reading skills I was ready to go for it.
I got a team together. With a chief executive officer,
a chief operations officer and a chief financial officer
on board, I started franchising.
I became nationally recognized with 420 articles
and 25 local and national awards.
I started giving speeches in schools and universities,
to chambers of commerce and entrepreneurial groups
nationwide. Then came the day that changed my life.
Oprah. I'll never forget the night before the show.
I stood outside and looked up at our Arizona desert
sky and said, "I'm going to be on Oprah. Thank
God it's not the Jerry Springer show." With my
grades, it could have been. Then I took a deep breathe
and realized how life-changing this moment was for
me. I just wanted to show my friends, family and teachers
that I was smart. The next day, I was on Oprah’s
show featuring “unexpected millionaires.”
Wow, she really is all that, and more important, her
people were so proud and happy - and that tells a
lot about who Oprah is as a person and leader.
After the show, I went back to work with a new pride
and determination. I wrote another book, "Success,
It Can Be Yours," so I could inspire others to
live their dream.
At the age of 36 I still felt I needed to cure my
dyslexia. I had tried everything from wearing glasses
with colored lenses (the theory was that the white
page was distracting, making it difficult for the
brain to see) to a sound wave hooked up to my brain
to even out the misfiring, but nothing worked. So
when a chiropractor said he had the cure, I said,
"Great, I'll be smart." Then with one hard
push, and his thumb in my mouth, I heard a loud crack.
He had broken my sphenoid bone and induced in me a
stroke-like effect. This led to a series of treatments
with a long line of medical doctors, followed by sessions
with spiritual healers and alternative healing practitioners.
It took 14 years for me to get the headaches and ringing
ears under control, but I never gave up. I worked
by day and iced my head by night. It was hard, but
I learned so much about life, spirituality and God,
and how to better accept and appreciate everything.
By 2004, I had developed into a great leader with
a lot of heart and soul. I had written a total of
five books, including the secret to Terri's Home Store
success, "The Furniture Blue Book." My blue
book, much like the Kelley Blue Book for automobiles,
is how we teach consistent pricing to Terri's employees.
Business was good. Life was good.
Then, in 2005, Mom was murdered and her body hidden
in the desert. I knew I had to find her, to know the
truth and find out who killed her. So day after day,
aided with a team of volunteers, I combed a 100-mile
by 100-mile expanse of sandy desert. With the power
and prayers from everyone, and incredible perseverance,
we found her remains 13 months after her disappearance.
In 2006, I returned to work, only to find that entrusting
my business to my former executive team had disastrous
effects... A member of the executive team had stolen
the corporate books for the Terri’s chain of
consignment stores had left the company $2 million
in debt. Once again I found myself sitting outside
underneath the desert sky at 4 a.m. At one point I
felt my soul wanting to leave my body. And then I
suddenly “got it.” When compared to eternity,
what is $2 million? What's three years of devastation?
All the pain and losses were lessons to make me stronger,
to make my spirit more connected to love, forgiveness
and compassion.
In 2007, with the power of positive thinking, and
relying on the manifestation mentality of the book,
“The Secret,” I developed a unique concept
to truly “go green” in a business environment.
My idea is to recycle everything from wood to glass,
leather to plastic, in the form of everything from
fashion to furnishings.
And the best part of recycling through consignment
is, as my mother said, "the fun of finding a
treasure for your home.” Ever the consignment
queen, my mom loved to play a game we called "guess
what I paid for this?"
I love our planet. And I'm looking for people to
join me and build a chain of stores where we recycle
the precious resources of our world. I want to help
like-minded people own their own stores and build
their own successes.
Thank you and God bless.
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Terri's first store
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Our first truck
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Terri and her mom
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| Terri, CEO |
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